Cancellation Policy

When cancelling or changing bookings made through a third-party company booking site (Agoda、、Expedia、Hostelbookers、HostelWorld、Jyaran, Rakuten Travel etc.), please contact the Nishiasahi site page to cancel. Applicable cancellation fees are in accordance with the policy listed below.

For direct online reservations made via this page, please see the details regarding changes, cancellations and applicable fees.

Notification two days prior Notification one day prior Cancellation
on the day
No contact, no show
No Cancellation fee 50% of cancelled nights 100%
(if a following nightユs booking is also cancelled, 100% for the first night and an additional 50% for the second night)
100% of booked stay.